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Are you concerned that your oncology software has expired, or is about to expire?  Is the manufacturer requiring you to upgrade your medical software, upgrade your Linear Accelerator from Windows XP to WES 7, or perform any other expensive upgrades?  Why pay for expensive upgrades ever year, or be forced into upgrading the hardware on your Linac?

ROS can help. Our access to factory-trained medical software specialists means that we can now provide you with software support for virtually any oncology information platform.  We can protect your existing system in its entirety to ensure that you can operate it securely for years to come, or until you decide to replace your Linear Accelerator.

ROS can provide:

  • Help Desk Support: Experts in product sustainability above and beyond what the OEM can offer, even with “End of Life” or discontinued medical equipment. Eliminate the worry of having to maintain any hardware or IT staffing requirements for your oncology systems.
  • Extend and Sustain: Keep your oncology equipment “as is” and avoid unnecessary expenses pushed on you by the OEM upgrade timeline.
  • Cost Savings: Save 30-40% compared to OEM SSA prices.
  • Tailored Service Agreements: We provide fast service and support for your oncology medical software systems, with options that meet your specific needs.

Tailored Service Agreements

Product Description Service Agreement Levels
Level 1 Level 2 Level 3
Network Monitoring Daily network monitoring to ensure your systems are running smoothly. X X X
Remote and/or
Onsite Support
Help desk support for any questions or concerns in managing your hardware and software. X X
Cloud Hosting Fully scalable, HITRUST, SSAE-16 server farms built specifically for Radiation Oncology products, backups, and recovery needs. X

More about our fully scalable – Cloud Hosting:

  • PHI (Patient Health Information) backups ensure no medical information is ever lost in terms of a catastrophic event. Our software system is HIPAA and FDA compliant, with assurances against ransomware, hardware failure, and data loss.
  • PMI’s (Preventative Maintenance Inspections) are performed on your systems to identify problems before they happen.
  • XP Platform Support to ensure that you are protected, even with older software.

*ROS is not affiliated with or endorsed by Varian Medical Systems, Inc. VARIAN® and ARIA® are registered trademarks of Varian Medical Systems, Inc. Varian Medical Systems, Inc. asserts ECLIPSE™ is a trademark of Varian Medical Systems, Inc. ROS is not affiliated with or endorsed by Elekta AB. MOSAIQ® is a registered trademark of Elekta AB.

How to Effectively Protect Your Oncology Software

Virtualization & Cloud Hosting for ARIA & MOSAIQ Users

Let’s Discuss Your Needs

Contact us to learn more about how our Radiation Oncology Software Support Services can help your facility.

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